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Note: regular email is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, please send us a message through Online Banking or call us. 

Fort Dodge - Main Office(515) 955-5524
Fort Dodge - Hy-Vee(515) 955-7787
Algona(515) 295-7121
Belmond(641) 444-3388
Estherville(712) 362-7751
Lake Mills(641) 592-0900
Spirit Lake(712) 336-1095
Storm Lake(712) 732-5400

Personal Automated Teller (PAT)(800) 441-3228
Email Addresscitizens@citizenscu.com

Report Lost/Stolen VISA® Debit CardContact your local branch or call (515) 955-5524 - Option 4
Initiate Dispute for VISA® Debit Card Transaction(515) 955-5524 - Option 4
Reset PIN on VISA® Debit Card(800) 992-3808
Report Lost/Stolen VISA® Credit Card(888) 999-2893


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